Refund policy

Last Updated: June 2026

At Pendantlyy, customer satisfaction is our highest priority. We proudly offer a 30-day return and refund guarantee on eligible purchases.

1. Return Eligibility

Customers may request a return within thirty (30) days of receiving their order.

To qualify for a return:

Item must be unused and unworn.
Item must be in original condition.
Original packaging should be included.
Proof of purchase is required.
2. Free Returns

Pendantly offers free returns on eligible products within the approved return period.

3. Non-Returnable Items

The following items may not be eligible for return:

Personalized jewelry
Custom-made products
Gift cards
Clearance or final sale items
Products damaged through misuse
4. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Include:

Order number
Photos of the item
Description of the issue

We will arrange a replacement or refund at no additional cost.

5. Refund Processing

After inspection and approval of the returned item, refunds are issued to the original payment method within 5-10 business days.

6. Order Cancellation

Orders may be canceled before shipment for a full refund.

7. Contact

Email: support@Pendantlyy.space

Phone: (877) 764-3772

TERMS OF SERVICE
Terms of Service

Last Updated: June 2026

By accessing or using Pendantly.space, you agree to these Terms of Service.

Use of Website

You agree to:

Use the website lawfully.
Provide accurate information.
Not engage in fraudulent activities.
Respect intellectual property rights.
Product Information

We strive to provide accurate product descriptions, pricing, and images. Minor variations may occur due to photography, monitor settings, or manufacturing updates.

Orders

We reserve the right to:

Refuse service.
Cancel suspicious orders.
Limit quantities purchased.
Pricing

All prices are subject to change without notice.

Intellectual Property

All content including text, graphics, logos, images, designs, and product descriptions are the exclusive property of Pendantly.

Unauthorized reproduction is prohibited.

Limitation of Liability

Pendantly shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Third-Party Services

Our website may contain links to external websites. We are not responsible for third-party content or practices.

Governing Law

These Terms shall be governed by the laws of Canada and the Province of Prince Edward Island.

Changes to Terms

We reserve the right to modify these Terms at any time.