Refund policy
Last Updated: June 2026
At Pendantlyy, customer satisfaction is our highest priority. We proudly offer a 30-day return and refund guarantee on eligible purchases.
1. Return Eligibility
Customers may request a return within thirty (30) days of receiving their order.
To qualify for a return:
Item must be unused and unworn.
Item must be in original condition.
Original packaging should be included.
Proof of purchase is required.
2. Free Returns
Pendantly offers free returns on eligible products within the approved return period.
3. Non-Returnable Items
The following items may not be eligible for return:
Personalized jewelry
Custom-made products
Gift cards
Clearance or final sale items
Products damaged through misuse
4. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Include:
Order number
Photos of the item
Description of the issue
We will arrange a replacement or refund at no additional cost.
5. Refund Processing
After inspection and approval of the returned item, refunds are issued to the original payment method within 5-10 business days.
6. Order Cancellation
Orders may be canceled before shipment for a full refund.
7. Contact
Email: support@Pendantlyy.space
Phone: (877) 764-3772
TERMS OF SERVICE
Terms of Service
Last Updated: June 2026
By accessing or using Pendantly.space, you agree to these Terms of Service.
Use of Website
You agree to:
Use the website lawfully.
Provide accurate information.
Not engage in fraudulent activities.
Respect intellectual property rights.
Product Information
We strive to provide accurate product descriptions, pricing, and images. Minor variations may occur due to photography, monitor settings, or manufacturing updates.
Orders
We reserve the right to:
Refuse service.
Cancel suspicious orders.
Limit quantities purchased.
Pricing
All prices are subject to change without notice.
Intellectual Property
All content including text, graphics, logos, images, designs, and product descriptions are the exclusive property of Pendantly.
Unauthorized reproduction is prohibited.
Limitation of Liability
Pendantly shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Third-Party Services
Our website may contain links to external websites. We are not responsible for third-party content or practices.
Governing Law
These Terms shall be governed by the laws of Canada and the Province of Prince Edward Island.
Changes to Terms
We reserve the right to modify these Terms at any time.